Enrollment This Month with a 30 Day FREE Trial PLUS a Special Introductory Promotion!
Ready To Transform & Elevate Your Survey Response Rate?
SurveyMax AI - Your OEM Bonus Generator.
To change and reuse text themes, go to Site Styles.
Your customers are already speaking, ensure every word is heard and valued.
Crafted exclusively for the automotive luxury experience, this AI-powered voice, text, and email concierge transforms post-sales and service quiet into thoughtful, relationship-building conversations. From survey follow ups to premium feedback and reputation-enhancing outreach, it operates seamlessly behind the scenes while engaging your guests 24/7 with a white-glove touch.
Add Subtext text. Click "Edit Text" to update the font, size and more.
To change and reuse text themes, go to Site Styles.
Click To Talk To Our Voice AI
Wait for Ella to speak first to interact.
Complete this Form for the Follow Up Demo
Voice AI Concierge
• Elevated follow ups that get your service visitors to completed surveys, every time.
Automated Voice AI, Text, & Email Follow Ups
• Smart sequences that reach customers at optimal times to increase engagement and review rates.
Automated Escalation Routing
• Instant Escalation Alerts: Catch poor experiences before the OEM survey hits the inbox.
DFY Setup & White-Glove Onboarding
• Fully configured workflows, templates, and staff training — all handled for you in under 24 hours.
Introducing ServiceMax AI.
SurveyMax AI uses Voice AI, text, and email automation to convert every visit into completed OEM surveys.
Voice AI that feels human.
• Automation that feels effortless.
• Engagement that feels elevated.
Now your dealership never chases responses - it attracts them.
• Our intelligent system automates the entire feedback cycle with voice AI that sounds natural, empathetic, and on-brand.
Automated Voice Outreach + Voicedrops – AI calls designed to sound human, personal, and professional.
• Smart Text + Email Follow Ups – AI-crafted messages sent at the right moment for maximum response.
• Sentiment Tracking & Analytics – Real-time data on customer mood, satisfaction, and response rate.
• CRM Dashboards + App – Transparency and performance metrics at every level.
.Why It Matters:
Survey Volume + OEM Bonuses + Customer Retention = AI Voice Call → Survey Completed.
You know the drill. Customers get the email, but life gets in the way. Your sample size is too small, your data is weak, and that critical bonus cash... vanishes. It's not a sales problem. It's a conversion problem.
From higher survey completion rates to stronger customer retention, delivers a measurable uplift in engagement and CSI Scores - without adding manual workload to your team.
AI Voice. Text. Email
• The result? You dramatically increase your sample size with qualified, real responses. You get the actionable data you need and, most importantly... you get your OEM bonus money, every time. We turn survey responses into revenue.
• Turn every follow-up into an effortless, on-brand experience.
How It Works:
1. Activate
Upload your customer list or complete a quick request form.
Your automation launches instantly, with an internal Store Champion assigned to manage guest replies.
2. Engage
Voice AI, Text, and Email reminders guide guests to complete their surveys.
Negative feedback is immediately sent to management, and those guests are removed from reminders to protect CSI.
3. Elevate
Enjoy concierge onboarding & coaching, quarterly performance reviews, and a training library, powered by a VIP, hands-free workflow automation that runs 24/7.
We're ready to create a Strategy just for You.
Not ready? Let's talk, Schedule a 15 minute Demo.
Stop guessing and start earning. Schedule your free, personalized demo today and see how SurveyMax AI can become your most profitable employee. Let's go get your bonus.
SurveyMax AI | The First Performance Marketing Agency for Survey Completion.
Frequently Asked Questions
What exactly does SurveyMax AI do?
SurveyMax AI automatically follows up with every service customer through Voice AI calls, text messages, and emails to encourage OEM survey completion.
It increases survey volume, improves sentiment handling, and helps dealerships achieve higher CSI scores and OEM bonus eligibility, all with zero lift from your staff.
How does the Voice AI work? Is it robotic?
No. Our voice engine sounds natural, empathetic, and human-like.
It uses contextual scripts based on your dealership’s brand voice and automatically adjusts for sentiment, tone, and intent—just like a trained BDC agent, but available 24/7.
Will this replace my service advisors or BDC team?
Not at all. SurveyMax AI supports your team by removing repetitive follow-up tasks.
Your staff continues focusing on what matters: guest experience, RO count, and throughput.
AI handles the post-service nurturing, survey reminders, and sentiment alerts automatically.
What happens if a customer is unhappy during the AI call/text?
The system instantly triggers Sentiment Escalation Alerts that notify your Service Manager or team so you can address the issue before the OEM survey lands in the customer’s inbox.
This dramatically reduces unexpected negative scores.
Are the outbound calls compliant with TCPA and privacy laws?
Yes. SurveyMax AI is fully TCPA compliant, follows all opt-in/opt-out requirements, and uses secure, encrypted data handling.
We also provide dealership-specific guidance to ensure compliance at every step.
How soon can my dealership be fully onboarded?
Most dealerships are live within about 2 weeks.
Our White-Glove Setup Team handles:
Script creation
AI voice tuning
Integration and data automation
Staff onboarding
Ongoing optimization
You don’t need to lift a finger.
Is there a long-term contract?
No long-term commitments.
You can cancel anytime after your first 30 days.
We earn your business month after month through performance—not contracts.
What’s included in the monthly subscription?
Your subscription includes:
Unlimited outbound AI calls, texts, and emails
Post-service survey automation
Sentiment monitoring + real-time escalation alerts
White-glove onboarding
Access to dashboards and reporting
Full support + monthly performance reviews
There are no hidden fees, no per-call charges, and no usage overages.
How does billing work?
Billing is simple:
Monthly subscription
No onboarding fee
No additional usage fees
30-day money-back guarantee on the first month if not satisfied
Your invoice arrives monthly and can be paid via card or ACH.
Do customers know it's an AI calling them?
SurveyMax AI is designed to sound human, friendly, and dealership-branded.
Most customers believe it’s a member of your service team calling.
It is never deceptive, and identifies itself in a compliant, professional manner.
What if the customer doesn’t answer the AI call?
The system automatically:
Leaves a professional voicemail
Sends a follow-up text
Sends a follow-up email
Schedules a secondary contact attempt
This omni-channel follow-up significantly increases survey completion rates.
Why use SurveyMax AI instead of doing follow-ups manually?
Dealership staff are busy—and follow-ups are often inconsistent.
SurveyMax AI ensures:
100% of customers are contacted
24/7 automation
No missed opportunities
Immediate escalation on negative sentiment
Consistent messaging
Higher survey volume
It’s like having a dedicated CSI team working 24/7 for a fraction of the cost.
Can SurveyMax AI work for sales surveys too?
Yes. While most dealers start with Fixed Ops CSI, the platform can also handle:
Sales follow-ups
Delivery surveys
Product walkthrough reminders
OEM sales survey nudges
Post-delivery onboarding
You can add Sales AI at any time.
